🚐Transport & Preparation

• Dogs are transported individually but may share the vehicle with up to 3-4 dogs in total if from the same household.

• Please have vaccination records and a valid health certificate ready- needs to be issued within 10 days of travel.

• All dogs must travel with a harness-style leash ( with some exceptions). If needed, we can provide one for $25.

• If your pet has any allergies or sensitivities (food, bedding, treats, etc.), please notify us in advance.

• We are USDA-registered and fully insured for pet transport.

  ⏱️ Delivery Timeframe

  Standard delivery is approximately 48 hours per 1,000 miles.

• We are not responsible for traffic, detours, or unforeseen weather-related delays. We will communicate with you to keep you informed about any changes to our situation and timeframe.

• When traveling by air, we are not responsible for any flight delays. We kindly request that you be available at the airport for pickup, unless alternative arrangements are made.

• IMPORTANT! Airline bids are valid for 12 hours due to fluctuating flight costs.

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  💳 Payment Details

  • Payment methods accepted: Zelle, Cash, Venmo, PayPal.

  • A 50% deposit is required to confirm your booking and make flight arrangements if applicable.

  • This deposit goes toward your total.

  • The remaining balance is due upon delivery.

  • Deposit amounts may be rounded for simplicity.

  • Tips, although completely optional, are very welcome and appreciated.

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  ❌ Cancellation Terms

  • More than 72 hours before pickup: Full refund of deposit. (does not apply to flying your pet)

  • If the airline was already booked, we cannot offer a full refund. ☝️☝️☝️

  • 24–72 hours before pickup: 25% of deposit (or $150 minimum) is retained, remainder refunded

  • Less than 24 hours before pickup: No refund of deposit.

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  ✅ Need Help?

  If you have any questions or need assistance before booking, feel free to contact us. We’re here to help! 👍

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